Last Updated: January 2026
Foreign Currency Express (“Foreign Currency Express,” “FCE,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal information in our possession or control. This Privacy Notice explains how we collect, use, disclose, store, retain, and otherwise process personal information when you:
- Visit or use our website
- Request or obtain our products or services
- Place an online or in-store foreign currency order
- Otherwise interact with us (collectively, the “Services”)
This Privacy Notice applies to current and prospective consumers, business customers, job applicants, and visitors to our website and digital platforms.
We may update this Privacy Notice from time to time by posting a revised version on our website. Unless otherwise stated, changes become effective when posted. We encourage you to review this Notice periodically.
Overview of This Privacy Notice
- Information We Collect
- How We Use Information
- How We Disclose Information
- How Long We Keep Your Information
- How We Secure Information
- Your Privacy Choices
- Special Information for California Residents
- Special Information for Individuals in the EU / UK
- Children’s Privacy
- Contact Us
1. Information We Collect
Foreign Currency Express is a
Money Services Business (MSB) registered with the U.S. Department of the Treasury’s Financial Crimes Enforcement Network (FinCEN). Certain information we collect is governed by the
Gramm-Leach-Bliley Act (GLBA) and related federal regulations. Information subject to GLBA may be exempt from certain state privacy laws.
1.1 Information You Provide to Us
- Individual Contact Information
- Full name
- Email address
- Telephone number
- Residential, billing, and shipping address
- Business Contact Information
- Business name
- Business address
- Business email and phone number
- Account and Transaction Information
- Order details and transaction history
- Payment method information
- Source of funds information
- Identity Verification Information
- Date of birth
- Government-issued ID
- Social Security number or tax ID (when required)
- Customer Service Communications
- Emails, chats, recorded calls, surveys
- Employment & Job Applications
- Occupation or employer
- Resumes, education, licenses, certifications
- Audio / Visual Information
- CCTV footage in physical locations
1.2 Information From Third Parties
- Identity verification providers
- Fraud prevention and compliance vendors
- Payment processors
- Shipping and delivery carriers
- Consumer reporting agencies
1.3 Cookies & Automatic Data
- IP address and approximate location
- Browser, device, and operating system
- Pages visited, time spent, referring URLs
We use this data to improve performance, security, analytics, and marketing. We may use tools such as Google Analytics and Google Ads.
2. How We Use Information
- Process transactions and deliver currency
- Comply with FinCEN, BSA/AML, KYC, and OFAC
- Provide customer support
- Send order confirmations and updates
- Improve services and website
- Send marketing communications (where allowed)
- Prevent fraud and protect legal rights
- Evaluate job applications
3. How We Disclose Information
- Service providers and vendors
- Government and regulatory authorities
- Fraud and security prevention partners
- Business transfers or mergers
We do not sell personal information.
4. Data Retention
We retain personal data only as long as required for legal, regulatory, transaction, and operational purposes.
5. Security
- Access controls
- Encryption
- Monitoring systems
- Employee confidentiality training
6. Your Privacy Choices
- Update or correct information
- Unsubscribe from marketing
- Manage cookies via browser
7. California Residents
- Right to access
- Right to correct
- Right to delete
- Non-discrimination
8. EU / UK Users
You have rights including access, correction, erasure, objection, portability, and complaint to regulators.
9. Children’s Privacy
We do not knowingly collect data from children under 13.
10. Contact Us
Foreign Currency Express
50 Giralda Avenue, Coral Gables, Florida 33134
Email:
info@theforeigncurrencyexpress.com
Phone:
305-381-5182
